Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
It will take 7 to 10 business days. For more detail please check our Delivery Policy.
To create an account please visit My Account page.
Please create your account and update your details there. Thanks
You can track your order here.
We do not collect or keep credit card information, we redirect to 2checkout (Verifone) for secure payments.
We do not charge any kind of tax.
We shipped worldwide, excluding countries in declared war zones.
It depends on items.
If you need to swap an item
Returns and Exchanges
Please check our Refund and Returns Policy
We will send you the right one with free return and free shipping.
We fulfil your claim with free return and free delivery.
by Email us on contact@jinnybay.com or admin@jinnybay.com
Please inform us by Email as soon as possible. admin@jinnybay.com
Please inform us by Email as soon as possible. admin@jinnybay.com
We take orders of an item we have in the stock.